Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. Sun Life is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. The service will be rolled out and offered across plans throughout 2022. Select Sun Life Group Benefits Clients will be able to access the Mental Health Coach service as part of their integrated benefits offering. It can help with many mental health issues before they become severe, which can often lead to people going on disability." "The Mental Health Coach provides convenient and effective access to treatment. "We know that prevention is key when it comes to managing disability claims and connecting plan members with the care they need," said Karen Adams, President, CloudMD. 46% increase in plan members utilizing their mental health benefits for the first time.82% said they would recommend the service based on their own experience.73% said they have a better understanding of their benefits.89% of those experiencing depression and 91% of those experiencing anxiety noticed 'major improvements'.Findings from the Mental Health Coach pilot include: They offer feedback and encouragement and can re-assess the plan member at any point in their journey.ĭuring the pilot, Sun Life worked closely with CloudMD to test and refine the Mental Health Coach service. The Mental Health Coach service monitors the plan members' progress and provides regular check-ins. They walk the plan member through a mental health assessment and create a personalized plan based on the benefits available to them. Mental Health Coach is one way we're helping our Clients live a healthier life."Ī personalized and preventative approach to mental healthĪ Mental Health Coach team member meets virtually or by phone with the plan member. "We're committed to providing Canadians with innovative and personalized mental health tools to help them wherever they are in their journey. Each person experiences mental health in their own way – no two journeys are the same," said Dave Jones, President, Sun Life Health. "As the largest provider of group benefits in Canada, we know that tackling the mental health crisis requires dedication and a customized approach. It then proactively reaches out to guide Clients to the right resources and support. The service uses data analytics to identify Clients who are at risk of developing a mental health issue. Sun Life and CloudMD are bridging the gap with Mental Health Coach. Cost, access, and feelings of embarrassment are the top barriers to blame. Following a successful seven-month pilot program, Sun Life will begin rolling out Mental Health Coach as part of its Group Benefits offering.ĭespite many Canadians experiencing mental health issues, a Sun Life study found over half are not seeking medical care. To help more people access care, Sun Life is expanding its partnership with CloudMD, the creators of Mental Health Coach. 29, 2021 /CNW/ - The need to support Canadians and their mental health has never been greater.
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